tajbet Privacy Policy
tajbet is committed to protecting the personal data of every player in Bangladesh. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the rights you hold over your own data.
Your Privacy, Summarised
These cards outline the six most important things you should know about how tajbet handles your personal data. The full policy follows below.
We Collect Only What We Need
tajbet collects personal information only to the extent required to operate your account, process payments, and comply with legal obligations. We do not collect data we have no legitimate use for.
256-Bit SSL Encryption
All data in transit between your device and tajbet's servers is protected by 256-bit SSL encryption. Your payment details and credentials are never transmitted in plain text.
We Do Not Sell Your Data
tajbet does not sell, rent, or trade your personal information to third-party advertisers or data brokers. Your information is used exclusively for the purposes described in this policy.
Secure Payment Processing
Payment transactions via bKash, Nagad, Rocket, and card methods are handled through encrypted channels. tajbet does not store full card numbers or mobile wallet PINs on its servers.
You Control Your Data
You have the right to access, correct, or request deletion of your personal data at any time. Contact our support team to exercise these rights.
Cookies & Analytics
tajbet uses essential cookies to keep your session active and functional. We also use anonymised analytics to improve Platform performance. You may manage non-essential cookies via your browser settings.
1 Introduction & Scope
This Privacy Policy applies to all personal data collected by tajbet ("the Company", "we", "us", "our") through the website tajbet.pro (the "Platform") and any related services, communications, or customer support interactions. It governs how we handle the personal data of registered players, prospective players, and any other individuals who interact with the Platform.
By registering on tajbet or continuing to use the Platform, you ("the Player", "you", "your") acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this policy, you should not use the Platform.
tajbet takes data protection seriously. We implement appropriate technical and organisational measures to safeguard personal data against unauthorised access, accidental loss, destruction, or alteration. This policy is reviewed and updated periodically to reflect changes in our practices or applicable regulations.
2 Personal Data We Collect
2.1 Information You Provide Directly
When you register for a tajbet account or interact with our Platform, you may provide us with the following categories of personal data:
2.2 Information Collected Automatically
When you access the Platform, we automatically collect certain technical information necessary for the operation and security of our services. This includes:
- IP address and approximate geolocation (city and country level)
- Device type, operating system, and browser version
- Session duration, pages visited, and navigation patterns on the Platform
- Date and time of access
- Referral URL (the website from which you arrived at tajbet.pro)
- Unique device identifiers and cookie data
2.3 Transaction and Gaming Data
We record all financial transactions associated with your account, including deposits via bKash, Nagad, Rocket, Visa, and Mastercard, withdrawal requests, bonus claims, and wagering history. This information is retained to fulfil our contractual obligations to you, to process payments accurately, and to meet anti-money laundering (AML) record-keeping requirements.
2.4 Communications Data
If you contact our support team by email or any other channel, we retain records of that correspondence. This includes the content of your messages, the date and time of communication, and any resolutions or actions taken. This data is used to improve our support quality and to maintain an accurate history of your account-related issues.
2.5 Information from Third Parties
We may receive information about you from third-party identity verification services, payment processors, and fraud prevention providers when we need to verify your identity, confirm payment legitimacy, or investigate suspicious account activity. We only request the minimum data necessary from such providers.
3 How We Use Your Personal Data
tajbet processes your personal data only where we have a lawful basis to do so. The primary purposes for which we use your data are as follows:
3.1 Account Management
We use your registration information to create and manage your tajbet account, verify your identity, maintain your account security, and communicate with you about account-related matters such as password resets, security alerts, and policy updates.
3.2 Payment Processing
Your payment details are used solely to process deposits and withdrawals in Bangladeshi Taka (BDT / ৳) via your chosen payment method. We work with certified payment partners to handle transactions securely. tajbet does not store full payment card numbers on its own servers.
3.3 Age and Identity Verification
We are required to verify that all players are at least 21 years of age before permitting real-money gameplay. Identity documentation you provide is processed to fulfil this legal obligation and to comply with Know Your Customer (KYC) requirements. Documents are handled with strict confidentiality.
3.4 Fraud Prevention and Security
We analyse account activity, transaction patterns, and device data to detect and prevent fraud, money laundering, collusion, and other prohibited activities. Automated and manual review processes may be applied to accounts flagged for suspicious behaviour. Where fraud is confirmed, we may share relevant data with law enforcement or payment processors as required by law.
3.5 Legal and Regulatory Compliance
Certain data is processed to comply with applicable legal obligations, including anti-money laundering (AML) regulations, responsible gaming requirements, and responses to lawful requests from government or regulatory authorities. We retain this data for the period required by law, which may extend beyond the closure of your account.
3.6 Platform Improvement and Analytics
Anonymised and aggregated usage data helps us understand how players navigate the Platform, which games are most popular, and where technical issues occur. This data is used exclusively to improve the quality and reliability of tajbet's services and does not identify individual players.
3.7 Responsible Gaming
We may use your account activity data to identify patterns consistent with problem gambling, such as unusually long sessions, rapid deposit sequences, or repeated self-exclusion requests. Where such patterns are detected, we may proactively reach out to offer responsible gaming tools or restrict account activity in accordance with our Responsible Gaming policy.
4 Sharing Your Personal Data
tajbet does not sell, rent, or trade your personal data. We share your information only in the following limited circumstances:
4.1 Payment Service Providers
To process your deposits and withdrawals, we share the minimum necessary payment information with authorised payment processors including bKash, Nagad, Rocket, and card network operators. These providers are contractually bound to handle your data securely and to use it only for payment processing purposes.
4.2 Identity Verification Partners
Where KYC verification is required, your identity documents may be shared with certified third-party verification services. These partners operate under strict data processing agreements and are prohibited from using your data for any purpose other than identity verification on our behalf.
4.3 Game Technology Providers
Game studios and technology partners such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive anonymised game session data to facilitate gameplay and resolve technical disputes. These providers do not receive your personally identifiable information beyond what is technically required for game delivery.
4.4 Legal and Regulatory Authorities
We may disclose personal data to law enforcement agencies, regulatory bodies, or government authorities where we are legally compelled to do so, or where we have a good-faith belief that such disclosure is necessary to prevent or investigate fraud, money laundering, or other criminal activity.
4.5 Business Transfers
In the event of a merger, acquisition, or sale of tajbet's business or assets, your personal data may be transferred to the acquiring entity. You will be notified of any such change via a prominent notice on the Platform, and your rights under this Privacy Policy will continue to apply.
5 Cookies & Tracking Technologies
5.1 What Are Cookies
Cookies are small text files placed on your device by a website when you visit it. tajbet uses cookies to make the Platform function correctly, to remember your preferences, and to gather anonymised analytics data. Cookies do not give us access to your device or any personal information beyond what you have provided to us.
5.2 Types of Cookies We Use
- Essential Cookies: Required for the Platform to function. These include session authentication cookies that keep you logged in to your tajbet account. Without these, core features cannot operate.
- Functional Cookies: Remember your preferences such as language settings and display preferences to personalise your experience on the Platform.
- Analytics Cookies: Collect anonymised data about how players use the Platform — pages visited, session duration, error reports. This helps us identify and fix technical issues and improve navigation.
- Security Cookies: Help detect and prevent fraudulent activity, bot access, and unauthorised login attempts.
5.3 Managing Cookies
You can control or delete cookies through your browser settings at any time. Please note that disabling essential cookies will prevent certain features of the Platform from functioning correctly, including the ability to log in to your tajbet account. Instructions for managing cookies are available in your browser's help documentation.
6 Data Retention
tajbet retains your personal data for as long as your account remains active and for a defined period thereafter, as required by law or legitimate business need. The general retention principles we apply are as follows:
- Account data (name, contact details, account credentials) is retained for the duration of your account plus a minimum of five years following closure, in line with AML record-keeping obligations.
- Transaction records are retained for a minimum of five years from the date of each transaction.
- Identity verification documents are retained for a minimum of five years from the date of verification or from account closure, whichever is later.
- Support correspondence is retained for up to three years from the date of the last communication.
- Technical and analytics data is retained in anonymised form for up to two years for Platform improvement purposes.
When retention periods expire, personal data is securely deleted or anonymised so that it can no longer be linked to an individual. If you request deletion of your data before the statutory retention period has elapsed, we will delete all data we are not legally required to retain and inform you of any data we must keep and why.
7 Your Data Rights
As a player on tajbet, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our support team at [email protected]. We aim to respond to all data rights requests within 30 days.
7.1 Right of Access
You have the right to request a copy of the personal data tajbet holds about you. We will provide this in a clear and readable format. We may ask you to verify your identity before processing such a request to prevent unauthorised disclosure.
7.2 Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. You may also update certain account details directly through your account settings.
7.3 Right to Erasure
You may request that we delete your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent, or where we have no lawful basis to continue processing it. We will delete all data we are not required to retain by law and confirm the deletion to you in writing.
7.4 Right to Restrict Processing
You have the right to request that we restrict the processing of your personal data in certain circumstances — for example, where you contest the accuracy of the data or where you object to our processing and we are verifying whether our legitimate grounds override yours.
7.5 Right to Data Portability
Where technically feasible, you may request a copy of the personal data you have provided to us in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.
7.6 Right to Object
You have the right to object to the processing of your personal data where that processing is based on our legitimate interests. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, or where processing is required for the exercise or defence of legal claims.
8 Data Security
tajbet implements a layered approach to data security, combining technical, physical, and organisational safeguards to protect your personal information from unauthorised access, disclosure, alteration, or destruction.
Key security measures include:
- 256-bit SSL/TLS encryption for all data transmitted between your device and our servers
- Encrypted storage of account passwords — tajbet staff cannot view passwords in plain text
- Role-based access controls limiting internal access to personal data on a need-to-know basis
- Regular security audits and vulnerability assessments of Platform infrastructure
- Automated fraud detection systems that monitor for suspicious account activity in real time
- Secure data centres with physical access restrictions and environmental controls
Despite these measures, no system is completely immune to security breaches. In the event of a data breach that poses a significant risk to your rights or freedoms, tajbet will notify affected players as promptly as practicable and take immediate steps to contain and remediate the incident.
You are also responsible for maintaining the security of your tajbet Login credentials. Use a strong, unique password and do not share your login details with anyone. tajbet will never ask for your password via email, SMS, or any other channel.
9 Minors & Age Restrictions
tajbet is strictly for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not register on the Platform or provide us with any personal information.
If we become aware that we have inadvertently collected data from a person under 21, we will delete that data immediately, close the associated account, and void any transactions made on that account. Parents and guardians who believe a minor may have registered on tajbet are encouraged to contact us immediately at [email protected].
10 Policy Updates & Contact
10.1 Policy Updates
tajbet reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When we make material changes, we will post a prominent notice on the Platform and update the "Last Updated" date at the top of this page. Continued use of the Platform following notification of changes constitutes your acceptance of the revised policy. We encourage you to review this page periodically.
10.2 Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or our data handling practices, please contact our dedicated support team:
- Email: [email protected]
- Response time: Within 24 hours
- Operating hours: 24/7, Bangladesh Standard Time (BST, UTC+6)
For formal data rights requests (access, erasure, portability, etc.), please use the subject line "Data Rights Request" and include your registered account username in your email.
10.3 Relationship to Other Policies
This Privacy Policy should be read alongside our Terms & Conditions and Responsible Gaming policy, both of which contain additional provisions relevant to how your data and account are managed. Together, these three documents constitute the full agreement between you and tajbet regarding your use of the Platform.
Explore tajbet Safely
Now that you understand how tajbet protects your data, you are ready to enjoy our full range of games and sports betting — with confidence that your information is in safe hands. 21+ only. Please gamble responsibly.
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